Was providing project/product management services to Swiss startups. Shipped a set of product updates managing a distributed team of up to 10 engineers, two full projects and two on support. My input brought the following results: Mobile app - Increased app stability to about 30% by dropping: number of bugs to 40%, number of incidents to 100%. - Enabled about 20% growth of active users on iOS and 25% on Android. - Introduced new onboarding journey and updated paywall screen with a positive impact on conversion. - Collected 30+ new ideas and implemented 10 of them. Web project - Successful pre-sale of concept development on new product initiative for questionnaire tool from UX modeling to presentation to stakeholders. - Streamlined and documented development and QA process. Responsibilities: - Maintained weekly communication with clients providing feedback on the status of product development. - Transformed high-level requirements into more detailed, decomposition of tasks. - Helping the team understand the User Stories and providing them with the needed details. - Facilitated of Scrum events and practices. - Performed data analysis to offer business insights and create actionable goals (automated reports and Firebase analytics). - Prepared calculation for invoicing. - Did risk analysis and created weekly reporting with actionable risk mitigation plan. .

Providing product management services for the USA based marketing, analytics and services platform in the market for organizations that use Microsoft Dynamics. In the role of Scrum Product Owner I was responsible for one of the company's marketing products: development, strategy and organizing work for the Scrum team based in Minsk. Launched Alpha version of new Survey Editor managing a team of 5 engineers and one QA. This brought the following results: - Increased customer satisfaction by dropping: customer complaints by 10%, churn rate. - Saved production costs by decreasing potential rework introducing new user workflow without old and useless features. - Interviewed from 5 to 10 User proxies (Customer support team, Sales team and technicians) to discover customer pain points. Worked with tools: - Aha (managing Roadmap) - Figma (prototyping) - TFS and Teams Participated in product workshops in Atlanta office. Facilitated Scrum practices working in Agile environment with Agile artifacts. Did business analysis activities (prototyping, diagrams, documenting), competitive analysis, prioritized and filled product backlog.

BirdieEyes is a mobile application that connects golf players and multiple golf clubs in one place, giving the players a brand new, interactive experience using the latest Augmented Reality technology. In the role of Agile Product Owner my duties were: - Transforming ideas into visions and concepts. - Preparation and following Strategic plans for 6 months. - Facilitation of estimation sessions, BA sessions, interviews of users or subject-matter experts (if needed). - Creation of clear and detailed requirements. - Creating Epics and User Stories in Jira and updating them with Acceptance criteria. - Helping the team understand the requirements and provide them with the needed details. - Communication with project stakeholders (ex, payment provider). - Product Backlog, Sprint backlog prioritization as well as managing Design board with tasks on UX and UI. - Coordination of Junior Business Analysts. - Maintaining Product requirements documentation up to date. - Defining approach of working with requirements. Closed projects: 1. Payment integration allowing mobile application users to purchase golf club products from vending and dispenser machines and with their credit cards. https://birdieeyes.com/payments 2. Companion app on Android watch. 3. Inbuilt messenger (analysis phase).

In the role of Scrum Master I managed Agile projects for clients from Great Britain. - Communicated with client's Product Manager to define goals (OKRs), scope and timing. - Collaborated with internal client's teams and involved stakeholders (for sizing efforts and to remove impediments). - Designed and participated in meetings aimed at status update and defining solutions and requirements, created Epic for futher decomposition into user stories. - Established understanding of the client's business and needs, processes and procedures, adjusted processes when needed. - Tracked team's progress and speed and ensured they did work in alignment with client's standards (ex, TDD). - Managed client's expectations. - Updated project documentation. Experience as a Delivery Manager on Credit Cards stream for popular British high-traffic price-comparison website that functions as an aggregator of products within an extensive range of goods. The project involved a big number of stakeholders (both internal and external); the product used a lot of monitoring tools which complicated the process of delivery.

Fulfilling the role of a Product Owner and Business Analyst, was responsible for achieving business value for the project and for ensuring clear communication of functionality requirements to the Scrum team. - Defined business requirements, specified goals, scope of work, new site features, translated them into user stories and technical briefs. - Prioritized Product Backlog items. - Created sketches, prototypes and interaction schemes. - Managed the cross-functional team of developers, QAs and designers. Recruited new talent. - Conducted negotiations with business stakeholders, ensured on-time communication to internal departments (Sales and Marketing Department, customer support). - Assessed the viability and ensured the quality of design and final deliverables. - Maintained and analyzed sprint reports to ensure the team delivered value to business. - Prepared instructions for Client Managers, translated feedback from users and managers into an actionable vision. Achievements: - Drove website optimization by developing and running A/B and multivariate testing. - Launched new check-out process which had a positive impact on the conversion rate. - Set-up Scrum processes that resulted in self-organized Scrum team and increased team’s performance.

Intellectsoft is an international software development company aimed at projects for enterprise clients (mainly from the UK and USA). I managed small and midsize research projects on speech and object recognition. Also I was involved in estimation of new potential projects. Specific functions: - UI review and checking product compliance with iOS design guidelines. - Review of technical specifications and BA’s deliverables. Managed corporate website development: conducted analysis, prototyped landing pages, supervised copywriting and design for e-books and web pages.

Relax.by, Dom.by – coordination the development of the company’s products and new services in the roles of PM/BA. One of them, e-commerce website was developed from scratch. Specific functions: - Conducted competitors research and market analysis. - Initiated and run ‘Ideas meeting’ aimed at development of new potential projects within the organization. Achievements: Managed the development of a fully functional e-commerce website from scratch. Initiated and run ‘Ideas meeting’ aimed at development of new potential projects.

Faculty of the English language, Stylistics

Department of foreign languages, English stylistics

Godel Technologies Europe, Продуктовое мышление, управление продуктами

SCRUMstudy, Project Management

Gorbunov's Bureau, Moscow, Negotiations

Coursera.org, Interaction Design