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Candidate

Female, 39 years, born on 25 April 1985

Minsk, willing to relocate (Brazil, Great Britain, Spain, Moscow, Poland, USA, Czech Republic), prepared for occasional business trips

Product Manager

Specializations:
  • Product manager
  • Project manager

Employment: full time, project work

Work schedule: full day, shift schedule, remote working

Work experience 8 years 8 months

May 2020October 2020
6 months
Muhlemann&Popp

muehlemann-popp.ch/

IT, System Integration, Internet... Show more

Project/Product Manager
Was providing project/product management services to Swiss startups. Shipped a set of product updates managing a distributed team of up to 10 engineers, two full projects and two on support. My input brought the following results: Mobile app - Increased app stability to about 30% by dropping: number of bugs to 40%, number of incidents to 100%. - Enabled about 20% growth of active users on iOS and 25% on Android. - Introduced new onboarding journey and updated paywall screen with a positive impact on conversion. - Collected 30+ new ideas and implemented 10 of them. Web project - Successful pre-sale of concept development on new product initiative for questionnaire tool from UX modeling to presentation to stakeholders. - Streamlined and documented development and QA process. Responsibilities: - Maintained weekly communication with clients providing feedback on the status of product development. - Transformed high-level requirements into more detailed, decomposition of tasks. - Helping the team understand the User Stories and providing them with the needed details. - Facilitated of Scrum events and practices. - Performed data analysis to offer business insights and create actionable goals (automated reports and Firebase analytics). - Prepared calculation for invoicing. - Did risk analysis and created weekly reporting with actionable risk mitigation plan. .
January 2020May 2020
5 months
ClickDimensions

clickdimensions.com

Media, Marketing, Advertising, PR, Design, Production... Show more

Product Manager (Product Owner)
Providing product management services for the USA based marketing, analytics and services platform in the market for organizations that use Microsoft Dynamics. In the role of Scrum Product Owner I was responsible for one of the company's marketing products: development, strategy and organizing work for the Scrum team based in Minsk. Launched Alpha version of new Survey Editor managing a team of 5 engineers and one QA. This brought the following results: - Increased customer satisfaction by dropping: customer complaints by 10%, churn rate. - Saved production costs by decreasing potential rework introducing new user workflow without old and useless features. - Interviewed from 5 to 10 User proxies (Customer support team, Sales team and technicians) to discover customer pain points. Worked with tools: - Aha (managing Roadmap) - Figma (prototyping) - TFS and Teams Participated in product workshops in Atlanta office. Facilitated Scrum practices working in Agile environment with Agile artifacts. Did business analysis activities (prototyping, diagrams, documenting), competitive analysis, prioritized and filled product backlog.
June 2019December 2019
7 months
Frontbyte Ltd.

Minsk, play.google.com/store/apps/details?id=com.birdieeyes.birdieeyes&hl=az

IT, System Integration, Internet... Show more

Agile Product Owner
BirdieEyes is a mobile application that connects golf players and multiple golf clubs in one place, giving the players a brand new, interactive experience using the latest Augmented Reality technology. In the role of Agile Product Owner my duties were: - Transforming ideas into visions and concepts. - Preparation and following Strategic plans for 6 months. - Facilitation of estimation sessions, BA sessions, interviews of users or subject-matter experts (if needed). - Creation of clear and detailed requirements. - Creating Epics and User Stories in Jira and updating them with Acceptance criteria. - Helping the team understand the requirements and provide them with the needed details. - Communication with project stakeholders (ex, payment provider). - Product Backlog, Sprint backlog prioritization as well as managing Design board with tasks on UX and UI. - Coordination of Junior Business Analysts. - Maintaining Product requirements documentation up to date. - Defining approach of working with requirements. Closed projects: 1. Payment integration allowing mobile application users to purchase golf club products from vending and dispenser machines and with their credit cards. https://birdieeyes.com/payments 2. Companion app on Android watch. 3. Inbuilt messenger (analysis phase).
April 2015November 2018
3 years 8 months
Godel Technologies Europe Ltd.

Minsk, www.godeltech.com/

IT, System Integration, Internet... Show more

Project Manager / Agile Delivery Coordinator
In the role of Scrum Master I managed Agile projects for clients from Great Britain. - Communicated with client's Product Manager to define goals (OKRs), scope and timing. - Collaborated with internal client's teams and involved stakeholders (for sizing efforts and to remove impediments). - Designed and participated in meetings aimed at status update and defining solutions and requirements, created Epic for futher decomposition into user stories. - Established understanding of the client's business and needs, processes and procedures, adjusted processes when needed. - Tracked team's progress and speed and ensured they did work in alignment with client's standards (ex, TDD). - Managed client's expectations. - Updated project documentation. Experience as a Delivery Manager on Credit Cards stream for popular British high-traffic price-comparison website that functions as an aggregator of products within an extensive range of goods. The project involved a big number of stakeholders (both internal and external); the product used a lot of monitoring tools which complicated the process of delivery.
July 2013August 2014
1 year 2 months
Hipway Ltd.

Minsk, hipway.ru

Public Services... Show more

Project Manager / Product Owner
Fulfilling the role of a Product Owner and Business Analyst, was responsible for achieving business value for the project and for ensuring clear communication of functionality requirements to the Scrum team. - Defined business requirements, specified goals, scope of work, new site features, translated them into user stories and technical briefs. - Prioritized Product Backlog items. - Created sketches, prototypes and interaction schemes. - Managed the cross-functional team of developers, QAs and designers. Recruited new talent. - Conducted negotiations with business stakeholders, ensured on-time communication to internal departments (Sales and Marketing Department, customer support). - Assessed the viability and ensured the quality of design and final deliverables. - Maintained and analyzed sprint reports to ensure the team delivered value to business. - Prepared instructions for Client Managers, translated feedback from users and managers into an actionable vision. Achievements: - Drove website optimization by developing and running A/B and multivariate testing. - Launched new check-out process which had a positive impact on the conversion rate. - Set-up Scrum processes that resulted in self-organized Scrum team and increased team’s performance.
July 2012July 2013
1 year 1 month
Intellectsoft Ltd.

Minsk, intellectsoft.net

IT, System Integration, Internet... Show more

Information Technology Manager (mobile, web)
Intellectsoft is an international software development company aimed at projects for enterprise clients (mainly from the UK and USA). I managed small and midsize research projects on speech and object recognition. Also I was involved in estimation of new potential projects. Specific functions: - UI review and checking product compliance with iOS design guidelines. - Review of technical specifications and BA’s deliverables. Managed corporate website development: conducted analysis, prototyped landing pages, supervised copywriting and design for e-books and web pages.
February 2011July 2012
1 year 6 months

Minsk, artox.com

IT, System Integration, Internet... Show more

Project Manager/ Business Analyst
Relax.by, Dom.by – coordination the development of the company’s products and new services in the roles of PM/BA. One of them, e-commerce website was developed from scratch. Specific functions: - Conducted competitors research and market analysis. - Initiated and run ‘Ideas meeting’ aimed at development of new potential projects within the organization. Achievements: Managed the development of a fully functional e-commerce website from scratch. Initiated and run ‘Ideas meeting’ aimed at development of new potential projects.

Skills

Skill proficiency levels
Business Analysis
Scrum
Launching new projects
UX
Business communication
Atlassian Jira
Process Modelling
Английский язык
Product Management
Market Research
Usability
Agile Project Management
inbound marketing

Driving experience

Own car

Driver's license category B

About me

I’m an Agile Product Owner with 8+ years experience in IT in project and partially in product management. I have: - Experience with startups: coordinated new product development from design to product delivery, worked with technical and non-technical teams. - Experience in Service Delivery: worked with clients (the UK, the USA, Norway, Switzerland) managing midsize projects or streams of big projects. - Dealt with web, .Net and mobile projects. Thanks to my business analysis experience, I have developed analytical skills. Interested in psychology, people behavior and communication. I would like to help find my clients ways to increase conversion through regular experimentation and tracking user’s feedback. In response to trust and respect only.

Higher education

2010
Мinsk State Linguistic university, Minsk
Faculty of the English language, Stylistics
2006
Linguistic college MSLU
Department of foreign languages, English stylistics

Languages

RussianNative


BelarusianA1 — Basic


EnglishC2 — Proficiency


SpanishA1 — Basic


Professional development, courses

2018
Product Thinking
Godel Technologies Europe, Продуктовое мышление, управление продуктами
2015
Scrum Fundamentals Certified (SFC), License 74127
SCRUMstudy, Project Management
2014
Negotiations and relations with clients
Gorbunov's Bureau, Moscow, Negotiations
2013
Human-Computer Interaction
Coursera.org, Interaction Design

Citizenship, travel time to work

Citizenship: Belarus, Russia

Permission to work: Belarus, Russia

Desired travel time to work: Doesn't matter