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Candidate

Male, 31 year, born on 6 July 1993

Brazil, not willing to relocate, prepared for occasional business trips

The approximate area of the job search is specified

Customer Support Officer (with English and Portuguese languages)

66 000  in hand

Specializations:
  • Interpreter

Employment: full time

Work schedule: full day, shift schedule, flexible schedule, remote working

Work experience 13 years 3 months

February 2012currently
13 years 3 months
CCAA Language School
English teacher
Organization of classes. Preparing. Planning. Research. Worked as a private teacher and also at different schools teaching beginner through advanced classes of different ages range, as well as in conventions in LNCC in Petrópolis with post-graduate students, teaching Business English.
June 2017June 2018
1 year 1 month
Casas Brancas Boutique Hotel
Reservation agent
Seeking out clients. Revenue procedures. Managing stay map. Price managing. Payment operations. In charge of booking where I negotiated room prices and stay. My brief experience with visual communication, Photoshop e Illustrator, helped me through the channels. Learned RD Station, SEO, ROI, Inbound Marketing, Email Marketing, Social Media e Customer Service Management. Used the Ibooking managing software.

Skills

Skill proficiency levels
Comitment, adaptation, focus

About me

The best adjective that would describe me is multi-thematic. I like to read, to play the guitar, to play videogames, to learn a new language (currently chinese), to study and to photograph. I try to be an interesting person and my job as a teacher helped me in the art of converstion. Information is one of the most important things for me since I always double check it and try to learn new things from it. My professional life summarizes in dealing directly or indirectly with the public/client, managing in a diplomatic way eventual conflicts and interests with notorious adaptation to the firm’s procedures and continuous development of analytical skills in the work environment. The learning in different positions and departments defied me to sell the product with the riveting will to develop new skills. Ultimately, learned to be responsible in decision making which should be guided in the doctrine of intersectoral communication and with superiors.

Incomplete higher education

2016
Catholic University of Petrópolis
Social Sciences, International Relations

Languages

RussianNative


Professional development, courses

2012
CCAA - Anglo American Cultural Center
CCAA, English Language

Citizenship, travel time to work

Citizenship: Brazil

Permission to work: Russia

Desired travel time to work: Doesn't matter