• Development and implementation of new and original tour products (special projects icl/ events, studying tours, culinary trips, worldwide expeditions, music events, cultural tours). The preferrable destination is Singapore and the rest of SEA. Defining a method of advertising and creative execution. Development of all marketing collaterals (texts, posters, catalogues, booklets, presentations). Define and coordinate development of partnerships worldwide. Monitoring and controlling of partners on contracts. Managing the finance operations. • Market research on tourism industry developments, customer trends. Meetings and seminars on new products introduced to the market, increasing the motivation of salespeople to work with new products. Developing marketing collateral and marketing kit. • Communications with business partners all round the globe, gathering information, the expansion of external relations with a view to improving. Developing and maintaining new partnerships (our operators, travel agents, airline companies, business associations, travel services suppliers, local guides). Observation and analysis of demand, customer needs, determining the main directions for the sales.

• Define and coordinate development of partnerships worldwide. Monitoring and controlling of partners on contracts. • Consulting managers of agencies, meetings and seminars on new products introduced to the market, increasing the motivation of salespeople to work with new products. Solving problems (if ever exist) with hotels and airline tickets reservations made by managers, issuing vouchers for individually requested projects and events. • Communications with business partners all round the globe, gathering information, the expansion of external relations with a view to improving. Searching for new partnerships (with airlines, travel services suppliers, local guides). Observation and analysis of demand, customer needs, determining the main directions for the sales.

• Administrative and production support for projects within tourism, marketing communications and PR for the company itself and for key clients. Some of key clients were: Alpha Bank, Stroycredit Bank, Troyka Dialogue, MTT (International Transit Telecom), Mr. Doors, Samsung, Hansgrohe Gmbh, entertaining centers "Volcanoes", a chemist's network «36,6», VEKA, Daikin, Haier, Kentatsu, Noviy Mir (Real Estate), Russian Telegraph, United Credit Card Service. • Worked in a mode of private management with a customer (offers on a technical embodiment of ideas, cost estimation, quality check and order delivery). Monitored and prepared project schedules. Prepared proposals, presentations and project documentation. Implemented a special Traffic Control Application for the projects coordination. • Liaising with suppliers and vendors: tenders for the selection of contractors, quality checks, turnaround time and performance control. • Providing communication and documentation support with internal divisions. • Developing marketing and production strategies (print materials (brochures, leaflets, corporate booklets, calendars, annual reports), promo/ business gifts, souvenirs collections; video/ audio production; electronic materials (Web sites, Web banners, promo DVDs); POS and outdoor).

• Organizing the events, live performances (singers, bands, dancers, original genre performers, etc.) including concerts, festivals, city-days, corporate parties and private events (in Russia and abroad). Tour and road management. • Communication with customers (corporate and private clients) and venues (hotels, transport companies, concert halls, recreation centers, clubs and restaurants, special venues). • Developing a stay programs, a “turnkey” events production (venues, catering, show program). • Arranging PR actions. Creation of the promo materials (web sites, DVD’s, prints, etc.). • Planning business trips (booking tickets, reserving hotels, preparing visas), meetings, visits, social events, workshops. • Translating and interpreting (from/into English and Russian). Tracking of all related payments. Typing and editing various business documents, drafting correspondence.

• Sales of tour products. Booking airline tickets, hotels, tour products in worldwide. Communicating with the hotels and transport companies, suppliers abroad. Developing a stay programs for tourists abroad as well as individual routes. • Marketing support for the company. Production and placement of the marketing collaterals.

Management, Certificate of Degree

The International School of Management "NIVA", English translator