Promotion of the company's services (outbound travel) in the Russian market. Development of the new clientele. Successful negotiations with the key players in the Russian travel market. Attracted and managed (as a KAM) over the fifty new accounts. Building up the solid relationships with the clients for a long-term cooperation. Coordination of the daily interaction between the clients and the members of the company’s operational team. Conduction of the sales meetings, presentations and seminars (online and offline). Participation in the industry events, workshops and trade fairs.

Development of cooperation with the new accommodation providers (hotels, serviced apartments etc.). Contracting and discussion of the various aspects of cooperation. Putting the detailed data into the company's CRM system. Control of the related content on the company's website, benchmark of the rates.

Active development of the new prospective clients in B2B area. Cold calling and sales pitching. Acquisition of the information in order to define a potential of a company and a current scheme of work (business traveling), finding the relevant members of the staff to discuss the prospects of cooperation. Promotion of the company’s services via phone, email, video conferences and occasional personal meetings. Conduction of the presentations and preparation of the tailor-made commercial offers. Development of the new accounts: conclusion of the contracts and control over the first bookings (then the accounts are passed to the KAMs). Managed to bring in several major clients, including the manufacturing, financial and extracting companies.

Teaching English to the groups of Spanish speaking children from 6 to 16 years old (volunteer work).

Development of the sales channels and promotion of the several Maldivian hotels in the Russian and CIS markets (Ukraine, Kazakhstan, Belarus, Azerbaijan etc.): Coco Collection and Grand Park Kodhipparu. Built the sustainable relationships with the key market players, increased the sales volumes by applying the various stimulation measures, including: special offers; different incentives, targeting both the companies and the particular members of their staff; joint promotional activities – the seminars and the webinars; conduction of the presentations. Lots of the sales visits and the phone calls. Developed the promotional offers based on competitive analysis, taking in account the particular characteristics of the markets and the seasonality. Prepared the benchmarking analysis. Facilitated the communication process between the clients and the hotels operational teams. Implemented the PR activities with the media by publication of the featured articles or the advertisements, negotiated the terms (mostly by barter) and coordinated the working out of the contents. Scheduled provision of the detailed reports in English. Regular phone and video conversations with the senior staff of the hotels in order to explain the current market situation, discuss and approve the promotional actions and the marketing activities. Acquired many relevant contacts within the local tourism sector, especially in Russia and Ukraine.

Analyzed the needs of the key market players (Tour Operators, Consolidators, Online Travel Agencies, TMCs) and worked out mutually beneficial proposals in terms of private fares, incentive offers, combined travel products and joint promotional activities in order to enhance the sales and acquire better market share. Participated in development and implementation of the new fare products based on the market analysis, promoted of the new destinations in the local market. Together with the team managed to achieve the leading market share positions for the several key travel destinations in South East Asia and Indian Subcontinent despite the fierce competition, superseding even the direct carriers (as an example, over 30% market share to Bali from Moscow). Conducted the presentations, seminars, business breakfasts, familiarization trips and a big number of sales calls. Lots of contacts within the local travel trade, established relationships with the most of key players. Organized the promotional events with the leading market players in Moscow and LED; participated in the major industry events in cooperation with the Tourism Boards, hotel chains, foreign DMCs, local TMCs, some of the Embassies. Was the only sales person at Moscow office for half a year (April - October 2018), was responsible locally for decision making and implemented all the sales and commercial activities; reported directly to Vice President based in Head Office; performed the managerial duties and led the sales support team. Provided the senior management with the insights and overview of the local market situation.. Structured the corporate deals with some of the major Russian companies.

Promotion of the both properties in the various foreign markets. Completed a four-week business trip to China and a three-week trip to Middle East (UAE, Qatar, Bahrain), visited around 80 local travel companies, conducted the presentations and established the relationships. Concluded more than 20 new contracts including a contract for 100 room nights per month with a Dubai travel company. The volume of Chinese travelers grew for more than 20% in the following quarter. Was also involved in arrangement of a trip to India. Acquired a lot of contacts in the respective markets.

Check-in and accommodation of the guests, control of the related hotel facilities. Fulfillment of the guests requests throughout their stay. Room reservation, communication with the clients by phone and email. Conduction of the hotel’s inspections. Day-to-day work with B2B sales channels: tour operators and online agencies. Payments control. Development of the relationships with the tour operators, conclusion of the contracts with the major ones. Reservation and coordination of business meetings and conferences at the hotel.

Development of the new accounts and enhancement of cooperation with the existing ones, such as tour operators, ticketing agencies (including big consolidators), online travel agencies, corporate and business travel agencies, small boutique travel companies. Participation in trade fares, workshops, roadshows and the various industry events in Moscow and the Russian regions in order to Increase the brand and product awareness in the market; conduction of the presentations, seminars, business breakfasts, familiarization trips etc.; big number of sales calls. Development and implementation of promotional activities in cooperation with the Tourism Boards and their representative offices, hotel chains, foreign DMCs, local TMCs, some of the Embassies. Organization of the seminars and business breakfasts at own office and outside, joint participation in the various events.

Fully dedicated to the development of sales of Air Arabia airline in Russian market. The primary goal was to increase sales volume by maximizing the revenue from the existing accounts and by acquiring the new ones as well. Did the sales calls and presentations, attended the trade shows and various industry events; coordinated the internal operational activities (in order to make sure that all the agents needs are fulfilled and their queries are responded in the fast and efficient manner). Provided all the required support to the accounts and maintained close relationships with them; liaised with the colleagues in Sharjah and sent the requests to the head office when necessary. Was also directly involved into the development of the pricing strategies, did the competitive analysis. Participated in the development of marketing strategy aimed to promote the airline’s brand in the Russian market, coordinated the preparations of marketing materials with the airline’s head office in Sharjah.

Business Development Manager for Russia and the CIS countries at Synergy Tours, a big inbound travel company with a number of offices in Malaysia and Indonesia. Organized penetration into Russian and CIS market for the company and worked out a marketing strategy for business development in this market. Also directly involved in the sales process (coordination, supervision and communications with the customers). Negotiated with the suppliers (mostly hotels) in order to get the good Russian and CIS market rates for the company. Preparation and planning of a budget for Russian and CIS market, development and implementation of a pricing strategy, optimization of the products.

Assistant Director, Business Development at Asian Overland Services Tours&Travel, a big inbound travel company, which organizes holidays, beach vacations, adventure tours and different sightseeing tours all around Malaysia. Led a sales team for Russian and CIS market, was fully responsible for business development in this field. Implemented and coordinated the sales process, built the relationships with the customers and suppliers, worked out the business development strategy (promotion, product development, pricing and service improvement). Adopted some of the product features in accordance with the specific market requirements. Established the business relationships with some of the big travel companies in Moscow and Saint Petersburg (like Astravel, Intaer, Transaero Tours and Versa) and managed to start cooperation with more than 25 new business partners within the two years period. Increased the sales volume by 40% compares to the previous two years period (although most of the earlier business partners had left with the previous team and the competition level had noticeably increased). Trained and educated several members of the team of various ages, with different backgrounds and education levels. Attended MITT and Leisure Travel Fairs in Moscow, UITT in Kiev (Ukraine), also visited Saint Petersburg, Almaty (Kazakhstan) and Tashkent (Uzbekistan) cities during the sales trips in 2010 and 2011 and did the personal sales calls. Organized four familiarization trips for the business partners.

Marketing manager at Pusaka Tours Indonesia (Yogyakarta city, Java island, Indonesia), an inbound travel company specialized in organizing the sightseeing and adventure tours around Java island. Promoted the company's services in the Russian market, was also focused on the promotion and development of Java island as a travel destination in Russia. Worked out the content of the descriptions of the travel products (both in English and Russian languages) in order to colorfully describe and highlight their attractive features (specific tours and activities, unique cultural heritage, recreation, leisure). Established the strong ties with some of the key players in the Russian exotic travel market (the major wholesalers who specialize in the tours to the South East Asia like Transaero Tours and Quinta Tour) and made them to include the company's travel products into their offers list and feature them on their websites.

Head of Exotic travel destinations department at Jet Travel LLC (Moscow, Russia), a big tour operator company (outbound and inbound tourism). Managed the promotion and sales for the exotic destinations, such as Malaysia, Indonesia, Singapore, Vietnam, Cambodia, Nepal, Philippines, Maldives, Kenya and South Africa. Created the travel products, including flights, meet&greet services, transfers, accommodation, tours etc., promoted and sold them in the Russian market to the local agents or to the direct clients. Carried out the whole business process from contacting a foreign partner (supplier) till selling the services to a client. Developed content for the company's website. Attended Leisure, MITT and ITM travel fairs in Moscow. Organized a joint PR and promotional project with Tourism Malaysia representative office (under Malaysian Embassy) in Moscow.

Sales manager at Paradise LLC (Moscow, Russia), a tour operator company (outbound tourism) specialized in exotic destinations. Was a member of a sales team covering South-Eastern Asia destinations, such as Malaysia, Indonesia, Singapore, Vietnam, Cambodia and Philippines. As a part of a team was responsible for selling the company's seat allotments on the flights to Bali by Singapore Airlines. Performed all the duties connected with tourist trips organization, including negotiations with the foreign partners (suppliers). Carried out promotion of company's services by making «special offers», which were sent via email to agencies and allocated on the company's website, developed some content for the promotional catalogs. Attended Leisure and MITT travel fairs in Moscow.

Sales manager at Teamex Tour LLC (Moscow, Russia), a tour operator company (outbound tourism) specialized in exotic destinations. Was responsible for the promotion and sales of South-Eastern Asia destinations, such as Malaysia, Indonesia, Singapore; and also South Africa.. Participated in Leisure and MITT travel fairs in Moscow, workshops in Surgut, Perm and Ufa. Wrote an article for «Tourbus» magazine.

Marketing, Marketing manager